Privacy Policy

Tutomate is a home tutor network built on smart matching, operating in Kolkata, West Bengal, India. This policy applies to everyone who submits a requirement or registers as a tutor with us, whether through our website or our intake forms.

From parents and students, when you share a tutoring requirement: the subject, class, and board; your locality and preferred timing; your budget range; and contact details (such as your name and phone number) so a matched tutor can reach you.

From tutors, when you register: your name and contact details; the subjects, class levels, and boards you teach; your area, availability, and fee range; and a government-issued ID and your qualification certificates, which we use solely to verify your identity and credentials before you’re added to our network.

We don’t collect payment card details, browsing history from other sites, or any information beyond what you directly give us through our forms or in conversation with our team.

Requirements and tutor registrations are currently collected through Google Forms, not a proprietary database. That means Google also processes and stores this data on our behalf as our form provider, in addition to us — Google’s own privacy policy governs its handling of that data. As our systems grow, this may change, and we’ll update this policy if it does.

• To personally review and match parent requirements with tutors we’ve verified as a genuine fit.
• To verify a tutor’s identity and qualifications before they can be matched with any family.
• To contact you about your requirement or registration, including by call or WhatsApp.
• To let you know about the free learning resources unlocked once a student takes on a tutor through us.
• To improve how we match parents and tutors, and to respond if something goes wrong.

We do not sell your personal information to anyone, for any reason.

We share only what a match genuinely needs. A tutor we match you with sees your subject, class, board, locality, timing, and budget — never your full address, and never your number until we’ve confirmed the match. A parent we match a tutor with sees that tutor’s name, subjects, verification status, and contact details.

We may also disclose information if required to by law, or to protect the safety of someone using Tutomate.

We take reasonable steps to keep the information you share with us secure, and tutor ID and qualification documents are used only for verification. That said, no method of transmission or storage is completely secure, and we can’t guarantee absolute security.

We keep your information for as long as we need it to act on your requirement or registration, and for a reasonable period after in case you come back to us. You can ask us to delete your information at any time — see “Your rights” below.

You can ask us, at any time, to tell you what information we hold about you, correct anything that’s wrong, or delete your information from our records. Write to us at thetutomate@gmail.com and we’ll act on it personally — we’re a small team, so this isn’t handled by a form, it’s handled by a person.

Tutomate is meant to be used by parents or guardians on behalf of a student, or by students who are 18 or older. If you’re a parent or guardian submitting a requirement for a child under 18, you’re confirming you have the authority to share that information with us on their behalf.

Our website uses minimal cookies and local browser storage — to remember that you’ve seen our cookie notice, and to keep the site working smoothly. We don’t run third-party advertising trackers or sell any data collected this way.

If we change how we handle your information in a meaningful way, we’ll update this page and change the date at the top. Since we’re an early, small team, we’d also recommend checking back occasionally.

Questions about this policy, or want to exercise any of the rights above? Reach us at thetutomate@gmail.com or +91 891 003 6694.